I'm the administrator and only user on the Laptop and I tried the command prompt solution with same black cursor hour glass results as well. You may try performing a clean boot on computer to determine if the issue is caused by a background program. For your reference: How to perform a clean boot in Windows.
Did the issue happen before? What changes did you do before the issue happens? Update Windows or Office or install any program. If it is convenient for you, please check if you can open Office apps when you do not use VPN on the laptop. Choose where you want to search below Search Search the Community.
Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. Hi, I just did a completely new clean Windows 10 home install on my Dell laptop, its up to date with respect to updates. I have following applications installed on my laptop: 1. Chrome browser 2. Graphpad Prism 3. Endnote X9 4. Office via my school: Microsoft Office Proplus -en -us Office was installed at the end.
Please advice. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. This article shows information on how to update your Excel installation and also contains links to the Microsoft articles with all the detailed information about what has been fixed and improved by the Excel team.
It should never make Excel crash. Most of the times updating Excel will solve it already. If a fix isn't available yet from Microsoft, then we try to create a workaround in ASAP Utilities to handle such Excel bugs, because we do not always know how long it will take the Excel team to fix it. In case you are using Cisco Endpoint security and experience Excel crashing with ASAP Utilities, then please read the following and upgrade to version 7.
On the following page you can see the most recent changes the the Office products. It shows even the recent ones that don't have their own update article yet on the Microsoft Support website. You can choose to only see the updates that impact Excel. April 6, , update for Office KB Some users might experience an issue in which an Office application stops responding because of Office registry code. To fix this issue, install this update, and then set the following registry value This build fixes a single small bug and includes security updates.
The bug fixed is one that caused a loss of HTML formatting when a draft of an email was saved to disk. This build fixes several bugs, including one in Excel in which not all columns appeared when linking to or importing from a Dynamics table, one in Outlook that that caused Room Finder to fail to load, and one in Word in which the print preview was not loading when using Print.
The build also fixes a wide variety of bugs, including one in which connecting to a data source from within the PowerPivot window in Excel was not working, one that crashed Outlook while email was being composed, one in Word in which the Insert Online Video button was disabled, and one for the entire Office suite in which some documents failed to load after using some web add-ins. This build fixes a variety of small bugs and includes security updates.
Among the bugs fixed are one in Excel that caused some linked Dynamics tables to stop responding and one in multiple Office apps in which document exports to PDF or XPS formats stopped responding due to recent updates. The security updates are for Word and the entire Office suite.
This build fixes two bugs in Outlook. One caused emails resent by a different user to appear to have been sent by the original sender in organizations that enable Send From Alias. The other caused users to see duplicate time entries in the end meeting time drop-down when the start of the meeting and the end of the meeting were on different dates.
This build offers several minor new features and fixes a variety of bugs. Among the new features are one in which you can use the Immersive Reader in Outlook to create custom text spacing, page colors, column width, and line focus, and another in PowerPoint adds Flipgrid video support.
Among the bugs fixed are one Word in which comment cards next to the Word canvas were the incorrect size, and one in which Outlook crashed for some people when performing searches. This build fixes several small bugs in Outlook, including one that caused some users to experience an unexpected close when Outlook was collecting diagnostic information, and another that caused Cloud Settings users to experience an unexpected close when an incompletely configured account was present in the profile.
Among the bugs fixed are one in Outlook that caused some systems to crash while retrieving service-powered search suggestions, and one for the entire Office suite related to instability during DirectX device loss and recovery situations. The security updates are for Excel, Word, and the entire Office suite.
This build introduces several new minor features for Outlook, including one that includes the most relevant files related to your search when you type in the Search box, and another alerts you if any suspicious sign-in activity is detected and tells you when and where you last signed into your account. This build fixes several small bugs, including one in Outlook that caused users to experience an unexpected property change prompt when closing a message they had replied to or forwarded, and other for the entire Office suite in which Office crashed when reopening certain files.
Among the bugs fixed are one in Excel in which extra entries appeared in the Excel Add-in list for some users, one in Outlook that caused it to close when interacting with Outlook Mail or Calendar Views, and one for the entire Office suite that caused a performance regression on opening SyncBacked files. The security updates are for Access, Excel, Outlook, and the entire Office suite. This build includes nearly two dozen new features in Teams: anonymous users can join a Live Event so that they can present during the event, webinars can be scheduled and delivered for up to 1, people at a time, and users can create group chats that include people external to their organization who use Teams.
Word, Excel and PowerPoint now allow documents encrypted with sensitivity labels to be AutoSaved and co-authored with others in real time. Unencrypted documents have this feature already. This build fixes two issues with Outlook, one that caused the people picker in Outlook to expand upward rather than downward for users with a perpetual license, and another that caused the feedback option to fail to appear for users of the Office Perpetual preview.
Among the bugs fixed are one in which a major version build rollback could result in crashes when opening files in Excel, Word, and PowerPoint, and one that caused Word to unexpectedly close when the user logged off or restarted their computer. The security updates are for Access, Excel, Word, and the entire Office suite.
This build offers a variety of feature updates, including the addition of new linked data types in Excel, improved collaboration and a dark mode in Word, a set of ready-made graphics in Visio, and the ability to create an out-of-office message in Teams.
This build fixes several small bugs throughout Office and includes security updates. Among the bugs fixed are ones in Excel, Outlook, PowerPoint, and Word that caused a resource contention issue when drawing an image.
The security updates are for Excel, Outlook, Word, and the entire Office suite. This build fixes a bug in Outlook in which a component of Outlook used by MAPI-enabled applications on computers with ARM processors caused searches to fail or put extra load on the computer as background apps restarted repeatedly. This build offers several new features, including getting meeting suggestions when you search for someone in Outlook; being able to send a copy of email messages or conversations, including attachments, from Outlook into Teams chats and channels; and drafting documents with your voice in Word.
In addition, a number of bugs were resolved, including fixing an issue that crashed Outlook when it was syncing folder hierarchy changes, and fixing a bug in Excel, Outlook, PowerPoint, and Word in which disabled commands in the Office Ribbon would only have the icon grayed out but not the text in Dark Gray Office Theme.
This build fixes several bugs, including one in Outlook that caused users of the Cloud Settings feature to see customized settings overridden by default setting after configuring Outlook on a new device, and one in Word in which typing at the end of a hidden paragraph cased Word to hang. This build fixes several small bugs with Outlook and includes security updates. This build introduces a number of new features.
In Excel, you can now unhide multiple sheets at a time, and you can also resize Conditional Formatting dialogs. Outlook gets an updated Contacts view list. In addition, you can add a channel to a calendar tab. The build also fixes a number of issues. In Outlook, an issue was fixed that caused users to see duplicate calendar groups appearing after creating a new group.
In Word, an issue was fixed in resolving conflicts while in coauthoring. This build fixes several bugs, including one in which Outlook sometimes closed unexpectedly when users were doing a search, and another in Outlook that caused mails to be sent as digitally signed after the user unchecked that option.
It also fixes two bugs for the entire Office suite, including one related to media controller event notifications and another related to media player engine timing. This build fixes several issues with Outlook and includes security updates for Excel. Among the Outlook bugs fixed are one that caused Cloud Settings users to experience a hang when updating settings, and another that caused issues with displaying the correct default signature in OWA.
For details, see the release notes for Microsoft Office security updates. This build offers a variety of new features, including allowing government customers to apply sensitivity labels to documents and emails in Excel, Outlook, PowerPoint, and Word.
It also automatically sends audit data about that sensitivity labeling to Microsoft administrators. Additionally, in Outlook, you can now delete conversations based on message owners. There are also a variety of bug fixes, including for a bug in which Excel would fail to launch or close unexpectedly if certain Windows Security exploit protection settings SimExec, CallerCheck were in use, another in which Outlook closed unexpectedly in certain search scenarios, and another in Project in which borders weren't showing up for tasks in the Team Planner view.
This build fixes a handful of bugs, including one in Outlook that caused users that have Shared or Delegated Mailboxes with large hierarchies in their profile to encounter hangs, and other that caused Outlook to close unexpectedly in certain search scenarios. This build fixes two bugs, one in which Excel would fail to launch or close unexpectedly if certain Windows Security exploit protection settings SimExec, CallerCheck were in use, and another in Outlook that that caused an edited signature to fail to save after prompting the user to do so.
There are also a variety of security fixes for Excel, Word, and the entire Office suite. This build lets you change your Outlook settings in the cloud, such as for Automatic Replies, Focused Inbox, and Privacy, and have them available on all of your PCs.
PowerPoint gets a new feature called Presenter Coach that helps you helps you prepare to give more effective presentations. This minor build fixes three issues, one in which Excel would incorrectly show in the message bar that a new version of a file is available and force the user to save their changes in a copy of the workbook or discard their changes; another in which Excel left macros disabled without prompting when opening an Excel Add-in file containing Excel 4.
This minor fixes a single issue for the entire Office suite in which SaveRequestManagerCam was causing the application to close instead of returning an error. It also has security updates for Excel, Outlook and PowerPoint. Get details here. This minor build fixes several minor issues, including one in Outlook that caused the original attendees of some meetings to receive a cancellation when another attendee forwards the meeting, and another in which installing a newer version of Office over certain older versions caused impaired functionality, such as being unable to use Power Query.
This build fixes two minor issues, one that caused problems when copying and pasting an equation from Word to PowerPoint, and another in Word in which document styles were being replaced with other styles from the template.
This build offers a variety of minor new features, including the ability to paste SVG files from Office into third-party apps, and being able to switch Office themes automatically to match your Windows 10 theme settings. There are also several bug fixes, including fixing an issue in Outlook that caused the To field to be blank when sending a status report on a task, and one in PowerPoint in which some corrupt PowerPoint files were not opening correctly, even after a document repair operation.
This build fixes a handful of minor bugs in Office, including one that broke the MailItem. BeforeAttachmentAdd event in Outlook, and one that affected the entire Office suite in which Save As would fail in certain scenarios. This build fixes two minor bugs and includes security updates. There are also security updates for Excel, Word and the entire Office suite. This build offers several new features, including the ability to insert iPhone photos directly into Office apps.
You can now also create data types with Power Query from any power source. Outlook can now check your grammar as you type. In Teams, you can pin any message in a channel onto the channel info pane. This build fixes one minor bug and includes several security fixes. It fixes an issue in which Project may have crashed on opening files where resource contours were specified in a certain manner. This build fixes several minor bugs and has a security fix. This build offers several minor new features and fixes a number of bugs.
In Excel, you can now save shapes as pictures and can create named variables in new or pre-existing formulas. Outlook has a new profile card with an improved organization view, which matches the card style of Outlook on the web.
Among the bugs fixed are an issue with the Style Gallery dialog in Word, one in PowerPoint that caused slow coauthoring on files containing large numbers of the E2o data object, and one for the entire Office suite in which the Export to Animated GIF feature was not working. This build fixes several small bugs, including one in which Excel could crash when using the Quick Analysis after freezing the top row of the sheet, and another in Outlook that caused users to be unable to close shared calendars by clicking on the "X" in the corner.
This build fixes several small bugs, including one in which Excel could crash in certain circumstances when using the Format Painter, and another in Word in which a user might lose content when resizing a shape.
This build offers a variety of new features and includes several bug fixes. Across the entire Office suite, you can switch among multiple panes using a tab on the right side of an app. The tab only appears if you have two or more panes open. In Teams, you can use a variety of Cortana voice skills, such as for meetings or collaboration. In Outlook, when you include a link in an email, the file name automatically replaces the URL. This build includes a variety of minor bug fixes, including for one in Excel that occurred when trying to save a file that contained a formula with the LET function, another in Outlook that caused issues when navigating in compact views, and another for the entire Office suite in which a crash could occur when a document was closed while the Share pane was open.
This build also fixes several small bugs, including one that caused Outlook to fail to retrieve search suggestions, and another that caused devices to occasionally crash when retrieving personal information from Outlook.
What IT needs to know : Because this is a security update, it should be applied relatively soon. This build offers a variety of new features and squashes several bugs.
In Outlook you can create polls with Quick Poll and quickly reopen items from previous sessions. PowerPoint and Word now let you auto-apply or recommend sensitivity labels. Teams gets a variety of changes, including simplified notification settings and turning off previews for your chat notifications.
A bug was fixed for the entire Office suite that caused a runtime message to show even though the transition to the full product is complete. This build fixes several minor issues, including one in Word and Outlook that caused problems when copying and pasting SVG images, and a timing issue for the entire Office suite that caused crashes when closing office files.
This build squashed a number of bugs and includes security updates. Among the issues resolved are one in Access that caused a problem when inserting linked SQL tables that include an identity e.
For details and a complete list, see the Microsoft Apps Security Updates release notes. This build offers a variety of new Office feature and squashes a number of bugs. Among the several Outlook problems resolved are one that caused users to see Outlook continuously prompt them to run the Inbox Repair tool. Word resolved an issue that may have caused a crash when dragging some content from the app. In PowerPoint an issue that caused the suggestion pane to crash was fixed. This build fixes a number of issues and has several security updates.
In Excel, a bug was fixed in which Excel could crash when PivotTables were inserted into a chart sheet. For details, see these release notes. This build offers multiple feature updates and fixes a number of issues. In Excel, when you type a data value that resembles a stock or a geographic location, Excel offers to convert it to the right data type, either Stocks or Geography. PowerPoint lets you use Surface Earbuds to control your presentation.
Teams has many new features, including one that allows participants to raise a virtual hand in meetings, and another that lets them customize meeting video backgrounds. This minor build fixes several bugs, including one in Excel in which the external link stopped working after the file was reopened if the file path was too long, one in Outlook that that caused users to experience crashes when submitting feedback from an Admin Notification, and one that affected the entire Office suite, in which Visual Basic for Applications projects with references that were expected to be found by searching locations specified in the PATH environment variable would not be found properly at runtime, leading to VBA runtime errors.
This build fixes an Outlook issue that caused users to experience a crash when displaying toast notifications. For details about the security fix, see these release notes. This minor update fixes an issue in Visual Basic for Applications throughout Microsoft Office in which certain VBA projects that contain references to code libraries with DBCS characters in the library name or library path were viewed by the Office application as corrupt on loading.
This update includes a variety of minor updates and bug fixes. Excel no longer supports external data connections that use the Facebook connector, Outlook now lets you join meetings without leaving your Inbox, and Access offers several new improvements to help be more productive working in Query Designer, SQL view, and the Relationships window.
Excel, Outlook, PowerPoint and Word now have access to thousands of royalty-free stock images, icons, and stickers. Among the bugs fixed are one that caused cause Excel to crash in some cases after copying a sheet containing a PivotTable, another that caused some users to experience a hang while exiting Outlook, and one that affected the entire Office suite, preventing users from restricting access and protecting files with a password simultaneously.
This release includes a variety of security updates and several small bug fixes.
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